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Customer Account Manager NG4

  • Location: Nottingham
  • Salary: £20,000 to £24,000
  • Type: Permanent
  • Posted: 32 days ago
  • Company: Robertson recruitment

Customer Account Manager NG4

Customer Service Advisor required for manufacturing business based out of their Nottingham office. Working as part of a customer account team you will be taking orders, administering on the system, preparing details reports on excel, organising quotes, and giving excellent customer service.

Duties:

  • Accurately document client information in the system.
  • Take incoming calls and orders from clients to offer sales support to team
  • Gain information from clients by asking questions
  • Generate written and verbal quotes
  • Utilise Excel to prepare detailed reports
  • Provide excellent customer service
  • Administer orders and pricing within company systems

Requirements:

  • Excellent communicator
  • Previous experience in a customer service, sales support or administration role
  • First class customer service
  • Attention to detail
  • Good all round IT skills
  • Able to work under pressure
  • Confident & outgoing personality

Benefits:

  • Strong salary
  • Profitable business
  • Opportunities to progress
  • Working as part of a small team where your performance is recognised
  • Excellent support
  • Modern environment

*** administration, Admin , Advanced Excel, Excel, Sales support , Administration , Customer Service , Parcels , Nottingham **