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Customer Service Administrator

Do you have a passion for delivering exceptional Customer Service and Administration? Or are you looking for a new challenge?

We are recruiting a number of Temporary Customer Service Administrator positions, located in Cardiff, for an exciting client that is at the forefront of financial services. Are you looking for a career in a fast past environment with progression?

As one of the largest financial services in the south of Wales, working on behalf of the top banks around the world, we are looking for people that can provide excellent customer service. The role will involve you dealing with general inbound customer service enquiries in a polite and professional manner. Full training will be provided throughout your temporary position within the company, with the possibility of financial services qualifications (fully paid).

Requirements:

For your application for the Customer Service Administrator position to be successful, your CV must demonstrate the following key skills and experience:

  • Previous customer service experience within a fast paced, high performance team (retail, hospitality or Contact Centre environment)
  • Excellent communication skills both written and verbal
  • Excellent record keeping with accuracy and attention to detail paramount
  • Good computer skills
  • Knowledge of MS Word and MS Outlook (word processing and email platforms)
  • Positive attitude and approach

Benefits Include:

In addition to the above salary and bonus, as a Customer Service Administrator you will also be eligible for the following great benefits package:

  • Ongoing training to assist in your future career progression
  • In addition, you will be acknowledged for going the extra mile, as the company provides awards for innovation, for leadership, and for both individuals and teams.

Salary: £8ph

Contract: Temporary (Ongoing)

Hours of work: 37.5 hours per week - shifts between 8am and 8pm Monday to Friday and flexible to work weekends

Start Date: Monday 18th March

This is an excellent opportunity start your career within customer service and administration, so please APPLY below.